• Provided guidance for teams on their projects by sharing experience, which led to deeper insight of problems • Selected Project Experience: o Hospital System Improvement • Led teams’ effort to optimize resource allocation in two departments of a hospital system by facilitating stuff interviewing and on-site observation; resulted in two successful final deliverables. o Lighting Industry Research • Conducted market research on U.S. lighting industry, quantitatively analyzed the pros and cons of LED light over fluorescent light, and recommended the client on starting his lighting business.